Last Updated: 15-06-2025
Thank you for choosing Naturify for your herbal and homeopathic wellness products.
We aim to deliver your order safely, quickly, and efficiently across Pakistan.
1. Delivery Coverage
We deliver all over Pakistan, including:
- Major cities
- Small towns
- Remote areas
Shipping is handled through trusted courier partners for fast delivery.
2. Delivery Time
Estimated delivery time:
- 2–4 working days → Major cities
- 3–6 working days → Other areas
- Up to 7 days → Remote locations
Delivery time may vary due to weather, public holidays, or courier delays.
3. Shipping Charges
Our shipping charges are:
- Rs 200 – Rs 300 (flat rate depending on location)
- Free delivery on selected bundle offers (if applicable)
Shipping charges are non-refundable.
4. Cash on Delivery (COD)
We offer Cash on Delivery all over Pakistan.
Before dispatch, we may contact you to:
- Confirm order
- Verify address
- Confirm availability
Customers must be available to receive calls/messages from our team.
Once your order is placed:
- Order is verified
- Product is packed safely
- Courier tracking number is generated
- Customer receives SMS/WhatsApp confirmation
Orders placed after 5 PM are processed next working day.
6. Wrong Address or Phone Number
Naturify is not responsible for:
- Delays due to incorrect address
- Wrong or unreachable phone numbers
- Customer not receiving calls from courier
If the parcel returns due to incorrect information, shipping charges will apply again for resending.
7. Damaged Parcel on Delivery
If your parcel is damaged, open, or tampered at the time of delivery:
- You must refuse to accept it
- Immediately contact us with photos/videos
We will resend the product without extra charges.
8. International Shipping
Currently, we do not offer international shipping.
Pakistan-only deliveries.
For any shipping questions or tracking help, contact us:
📧 Email: admin@naturify.pk
📞 WhatsApp: +923299138158
Our team is available 24/7 to assist you.